Technical Support for PC Hardware and Software

iCraft's Helpline provides first line support to a number of organisations.   This is ideal for questions regarding software operation, virus/spyware infection, email issues and PC/printer/peripheral error resolution. Where possible we will try to resolve problems over the telephone immediately.   More complicated problems can be resolved by returning a call to you once we have evaluated the problem.

Online Support

You can also request support using our online support form. Enter the details of both the support issue and your contact details, and press the Submit buton. We will contact you shortly afterwards.

Visit the On-line Support Page...

Email / Telephone Support

Email enquiries@icraft.co.uk or telephone +44 (0)845 877 0010 .

Onsite Support Visits

Where an support issue cannot be resolved remotely, we can call at your premises.

Support Contracts

iCraft also provide support contracts for organisations requiring more than the occasional support call. These contracts benefit customers through discounted incident charges and a yearly IT review report.